The Max-to-Arnold plugin for the Arnold renderer must also be identical on all render machines, even if the Arnold renderer is not being used, and the 3ds Max copies are version-identical across each PC. If the versions differ, log into your Autodesk Account, download the latest update for the version of 3ds Max being used, and install it on all machines.Ģ.Corrupted Backburner settings on one or more render nodes.ġ.Go to the Windows Control Panel > Programs and Features and verify the version numbers for all copies of 3ds Max - they must be identical across all machines, both Manager and Server nodes.MaxtoA (3ds Max to Arnold) render version mismatch between one or more machines.Plug-in version mismatch between submitting Manager machine and one or more render nodes.In the Backburner.log files, the message appears as:ĮRR Task error: 3dsmax adapter error : Autodesk 22.1 reported error: MAXScript ExecuteMAXScriptScript Exception: - No ""getKeyIndex"" function for undefined Environment: The message “GetKeyIndex” appears on some render nodes when rendering with Backburner from 3ds Max.
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